A newbie in
the Kingdom of the Sands told me yesterday while we’re chatting that his
impression of me was that I looked like a Chinese businessman whose ready to do
business, has an imposing presence and with an unsmiling face. It was a funny but realistic
observation. I‘m Chinese and I don’t
really smile, at least in the workplace.
But that’s just the image that I sell to people.
There are a
lot of reasons why I seldom smile in the workplace. Being in the Kingdom of the Sands for a
decade really changed me in a lot. I
would like to believe that the changes were all in positive ways. I used to smile a lot since I was exposed
early in customer service industry. I
never realized that in Arab Culture, you just don’t smile at people,
particularly on people whom you don’t know.
Smiling at people whom you don’t know could mean you like (fancy) them. It could be a cause of being
misinterpreted. I tell you, it could lead to a lot of
unpleasant things like harassment.
In the West,
or at least in the Philippines, it’s rude to talk to people in you can’t maintain
an eye contact. In contrast, in the
Kingdom of the Sands, or at least in the Middle East, you just don’t look at
the people in the eyes. It’s another
cause of being misinterpreted that can lead to a lot of unpleasant things. As a compromise, you can look at his forehead
just so you won’t appear rude.
The Arabs
knows how long a Pinoy’s been in the Kingdom just by looking at him. What set the newbies apart are their smiling
faces. Old timers here like me seldom
smiles.
I have
nothing against people who smiles a lot.
It means that they’re positive people with positive dispositions. I also smile and had a lot of fun when I’m
with friends. I can crack jokes at any
time so I also think that I’m funny. It’s
just that I don’t wear a smile in the workplace. By not smiling I’ve gained credibility and
authority. People took me more seriously
especially that I’m in the field of Human Resources. You can still be sympathetic, empathic,
friendly and caring without smiling. But
you just don’t smile at the workplace.